Can’t Tell Your ACV From Your ACL? Not Sure What CRM vs CRR Is? Let’s Breakdown The Most Common SaaS Marketing Acronyms 👇
New b2b marketers in the SaaS space will quickly learn sales, marketing and GTM teams love themselves an acronym.
2 min readFeb 1, 2022
There are many — and I mean — many. And sometimes they can be a little confusing.
Don’t be afraid to ask whoever you’re talking with to explain what the acronym is, but if you would prefer not to, here’s a list👇
A
- ABM: Account Based Marketing
- ACL: Average Customer Lifespan
- ACV: Average Contract Value
- ARPA: Average MRR Per Account (We’ll get to MRR below)
- ARR: Average Recurring Revenue
B
- B2B: Business to Business
- B2C: Business to Consumer
- BDR: Business Development Representative
C
- CAC: Customer Acquisition Cost
- CLTV: Customer Lifetime Value
- CMO: Chief Marketing Officer
- CPL: Cost Per Lead
- CRM: Customer Relationship Manager
- CRR: Customer Retention Rate
- CTA: Call to Action
- CX: Customer Experience
E
- EDM: Electronic Direct Mail
G
- GTM: Go to Market
I
- ICP: Ideal Customer Profile
- ILV: Inbound Lead Velocity
- IPO: Initial Public Offering
K
- KPI: Key Performance Indicator
L
- LTV: Lifetime Value
- LVR: Lead Velocity Rate
M
- MAC: Marketing Acquisition Cost
- MRR: Monthly Recurring Revenue
- MQL: Marketing Qualified Lead
N
- NPS: Net Promoter Score
P
- PMF: Product Market Fit
R
- R&D: Research and Development
- RFP: Request for Proposal
- ROI: Return on Investment
S
- SaaS: Software as a Service
- SAL: Sales Accepted Lead
- SDR: Sales Development Representative
- SEM: Search Engine Marketing
- SEO: Search Engine Optimisation
- SERP: Search Engine Results Page
- SLA: Service Level Agreement
- SMB: Small to Medium Sized Business
- SOM: Serviceable Obtainable Market
- SQL: Sales Qualified Lead
- SWOT: Strengths, Weaknesses, Opportunities, Threads
T
- TAM: Total Addressable Market
- TCV: Total Contract Value
U
- USP: Unique Selling Proposition
V
- VC: Venture Capitalist
What did I forget? Tell me in the thread 👇
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